Award Winning Property Damage Insurance Claims Negotiation, Settlement and Reinstatement Service

We are a claims management company handling property damage insurance claims for both residential and commercial policyholders. From a small leak in the bathroom to large commercial claims, we can undertake claims of any size.

If you experience damage to your property and need to make an insurance claim, we can:

  1. Assess the damage to your property.
    We will compile an in-depth damage and repair report and submit directly to your insurer.

  2. Negotiate with your insurer.
    We negotiate the claim on your behalf to achieve the best possible outcome as quickly as possible.

  3. Project manage all reinstatement works.
    Once settlement Is agreed, we will appoint their vetted sub-contractors and manage all aspects of the reinstatement process to completion.

We are available 24 hours a day, 7 days a week to take your call. Phone 01242 501 042.

Anybody can call us at any time whether a claim has already been lodged with your insurer or you just don't know how to proceed. Perhaps you are having to manage quotes and tradesmen yourself and are not finding the process easy? We project manage the entire claim, so that you, the policyholder, do not need to source and manage contractors and handle any regulation requirements that having tradespeople in your property may bring.

We also work with third-party specialists who use state of the art equipment, such as infra-red cameras and advanced moister detectors to identify unseen problems.

Your satisfaction is important to us; therefore, no claim is complete until you sign to confirm that you are happy with the reinstatement works.

This service is offered at no cost to you the policyholder provided that we are able to instruct and manage the contractors who will complete the repair works. However, any excess stated within the policy will still be payable by the policyholder.

As well as working for individuals including landlords, we also offer this service to property management companies, letting agents, block management companies and insurance brokers so that they can help their valued customers gain a fair settlement and quality repair works at the point they need to make a claim.

Aspray (Cheltenham) is a franchise owned and operated by Kendall Property Services Limited and is an Appointed Representative of Aspray Limited who are authorised and regulated by the Financial Conduct Authority under reference 466101 for claims handling only.

Do you need to make a claim on your insurance for damage to your property?

'After my flat had a leak, the flooring started to lift and the flat was becoming damp, however I was hesitant to make a claim as I had been very stressed with other matters, meaning the 'timing' wasn't quite right. I received a call from Aspray who informed me of how they could help, so arranged a quick meeting to discuss the claim further. I am really grateful for the team being so understanding of my busy schedule and fitting any meetings around me.'

Hannah Little

Aspray helps both residential and commercial policyholders get what they are entitled to when making building insurance claims. Our phone lines are open 24/7, 365 days a year.

TELEPHONE 01242 501 042 | EMAIL